Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1 to 3 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We appreciate your patience and will notify you via email if there is a significant delay.

Shipping Rates & Delivery Estimates

We offer free, insured shipping on every order. Your package is protected the entire way until it reaches your hands.

Once your order has shipped, estimated delivery time is 7 to 15 business days, depending on your location. Delivery delays can occasionally occur due to customs processing, weather, or carrier issues beyond our control.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a tracking number so you can check its status and see exactly where your package is at all times.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking information. The tracking information should be active within 24-48 hours.

Customs, Duties, and Taxes

Hylian Relic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Hylian Relic is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at hylianrelic@use.startmail.com with photos of the item and packaging, and we will assess the situation and provide a resolution.

International Shipping

We currently ship to [INSERT COUNTRIES/REGIONS — e.g., "the United States, Canada, the UK, and the EU"]. If you don't see your country listed at checkout, please contact us at hylianrelic@use.startmail.com and we'll do our best to accommodate you.